WELCOME TO TWIN PEAKS | Fanning the fire, one (b)log at a time | And there's always David Lynch in the air...
“Diane... Entering the town of Twin Peaks.”

Criterion Confirms Eraserhead Issue, Announces Disc Replacement Program

Criterion confirms an error about 65 minutes into their Eraserhead release and announces a disc replacement program for all customers.
This post was published a while ago. Please keep its age in mind and if you find any errors, feel free to comment.

Make no mistake about it: Criterion’s Eraserhead release on Blu-ray (and DVD) is a must-have for every David Lynch fan. But soon after its release, eagle-eyed fans detected a glitch in this “David Lynch approved version” at around 1:05:54 when Henry Spencer encounters the Lady in the Radiator and touches her. Hat tip to psychobabblemike who was the first to notice this.

Henry Spencer meets the Lady in the Radiator

Welcome to Twin Peaks notified Criterion last week and they just replied with an official statement which not only confirms the error —apparently present in the original camera negative as well— but also announces a disc replacement program for the Blu-ray and DVD disc one:

Eraserhead issue statement by Criterion, announcement of disc replacement program

So if you bought Criterion’s Eraserhead release, go ahead and send an e-mail to [email protected] with subject ERASERHEAD REPLACEMENT to get an error-free version of the movie “in a couple of weeks” along with a $10 gift certificate for any future purchase over at criterion.com.

Their speedy response to this issue is impressive. Meanwhile, we have yet to hear an official statement from CBS Home Entertainment regarding the many lip sync issues with Twin Peaks: The Entire Mystery, which was released on Blu-ray end of July.

UPDATE: All of the discs have been mailed out and are being delivered as we speak. Haven’t received your replacement disc yet? Just reach out to the e-mail address mentioned earlier to obtain a tracking number.

Founder and curator of Welcome to Twin Peaks since 2011. Bobsessed since March 1991.

What's your response to this?

Leave a reply

Your email address will not be published. Required fields are marked *

Other gum you may like...

WELCOME TO TWIN PEAKS | Fanning the fire, one (b)log at a time | And there's always David Lynch in the air...
// Put this code snippet inside script tag

Log In

Forgot password?

Forgot password?

Enter your account data and we will send you a link to reset your password.

Your password reset link appears to be invalid or expired.

Log in

Privacy Policy

Add to Collection

No Collections

Here you'll find all collections you've created before.

Shopping cart0
There are no products in the cart!
Continue shopping

Subscribe for free

Join the I've Got Good Newsletter by Welcome to Twin Peaks. No spam! No Judy!

Thank you for subscribing.

Something went wrong.